Today during the course of the audit I waxed eloquent to my client on the importance providing training before assigning jobs to any staff.I knew much of it didn't go into his head.
Fortunately for me during lunch, help came from unexpected but familiar quarters - the waiter in the restaurant.This is what happened.
First the waiter reached across the table and served some dish to me.my mutterings about poor training largely went unnoticed.Then he served gravy to another guest when what was actually asked was for Chicken pieces.Now the other was more vocal and got noticed by my client too. Next when I asked for "Dal" to be served for the "chappatis" in my plate but was served "rice" all were almost getting irritated. Poor training was more than evident when he brought "plain rice" instead of "curd rice". But the icing on the cake was when he returned the bill with balance amount to me though it was my client who made the payment!!
Click for #001
Fortunately for me during lunch, help came from unexpected but familiar quarters - the waiter in the restaurant.This is what happened.
First the waiter reached across the table and served some dish to me.my mutterings about poor training largely went unnoticed.Then he served gravy to another guest when what was actually asked was for Chicken pieces.Now the other was more vocal and got noticed by my client too. Next when I asked for "Dal" to be served for the "chappatis" in my plate but was served "rice" all were almost getting irritated. Poor training was more than evident when he brought "plain rice" instead of "curd rice". But the icing on the cake was when he returned the bill with balance amount to me though it was my client who made the payment!!
Click for #001
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