# 064 Quality is promising what you can deliver in otherwards delivering what is promised.

Quality is promising what you can deliver in otherwards delivering what is promised.

Corporates - Beware of exaggerated claims !!

Two class action lawsuits have been filed against the Welspun India and its US subsidiaries in New York alleging it perpetrated ‘widespread fraud’ for years by using inferior and less expensive cottons in its bed linens and towels and marketing them as premium Egyptian cotton.


“Welspun uses inferior and less expensive cottons in many of its Egyptian cotton bed linens. For years, Welspun has sold and marketed bed linens as made from Egyptian cotton, which commands a premium in the market because it is perceived as higher quality. As a result, consumers who have purchased Welspun bed linens have overpaid for an inferior product. This action seeks full recompense for Welspun consumers as well as punitive damages for the egregious conduct,” the lawsuit alleges.

Citing a corporate presentation by Welspun that claimed “Your comfort is our commitment”, the lawsuit said Welspun’s commitment is to its own profits rather than the consumer.