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Sunday, June 19, 2011

# 025 Quality is commitment

Commitment is an act, not words - Jean-Paul Sartre

There was leakage of water from the mains near my residence and so went to the BWSSB office to inform the same. I was not actually shocked when the operator there (sitting idle, whiling away time) very casually said that he knew about it and will attend to it next day

Doing what is do be done is quality. Some people see disciplined way of working as a chore. It is a kind of order that sets one free. This is quality

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